Built for Scottish takeaways
Every feature designed around how takeaways actually work — from the phone call to the kitchen printer.
Voice
AI Voice Ordering
Your customers call, and our AI takes their order naturally — understanding Scottish dialect, regional slang, and complex menu items.
- Scottish accent via ElevenLabs with dialect understanding
- Fuzzy matching handles 'fish supper', 'poke ae chips', 'pizza crunch'
- Full modifier support — sizes, toppings, extras, meal deals
- Natural conversation flow, not a rigid phone tree
Kitchen
Instant Receipt Printing
Orders land on your thermal printer the moment the customer confirms. No tablets to check, no orders to re-type.
- 80mm thermal receipt format — familiar to every kitchen
- Includes full order with modifiers, totals, and reference number
- Automatic retry if printer goes offline
- SMS alert to vendor if print fails
Customers
Customer Intelligence
Your AI remembers every customer. Returning callers get a personalised greeting and their last order suggested.
- Automatic recognition by phone number
- Order history and total spend tracking
- Personalised greetings — 'Welcome back, John!'
- Saved delivery addresses for repeat orders
Delivery
Delivery Management
Set your delivery zones by postcode, define charges per area, and let the AI handle address validation during the call.
- Postcode-based delivery zones with custom charges
- Estimated delivery times per zone
- Automatic address validation via postcodes.io
- Collection or delivery — customer chooses on the call
Payments
Flexible Payments
Customers pay how they want — card via SMS link or cash on delivery. You get paid, we handle the payment processing.
- Stripe payment links sent via SMS during the call
- Cash on collection and delivery supported
- Zero PCI scope — Stripe handles all card data
- Automatic commission tracking for transparent billing
Dashboard
Full Control Dashboard
Monitor orders in real-time, manage your menu, track billing, and adjust settings — all from one place.
- Live order feed with status tracking
- Menu builder — categories, items, variants, modifiers
- Billing overview with commission breakdown
- Vendor settings — opening hours, prep time, delivery zones